Prashanth “PVK” Krishnaswami
Head of Market Strategy, Zoho
Prashanth (a.k.a PVK) is the Head of Market Strategy for the CX Group at Zoho, covering categories like marketing, sales, service, and commerce. A product marketing leader with over 12 years of experience, PVK led worldwide marketing for the customer service and contact center categories previously at Zoho. He is passionate about CX, technology, design, history, and travel. When he’s not working, he’s probably lost in social media, just like everyone else!

CX Summit North America · June 23 – 26, 2025 · Nashville & Digital
Contact us at events@forrester.com.
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