Advisory Board
Forrester has assembled a group of trusted advisors for our CX North America event. The members provide guidance on Forrester’s CX content, program, and event experiences to ensure CX North America meets the opportunities and challenges facing leaders in CX, Marketing, and Digital. Thank you to our Advisory Board.
Speakers
Meet our speakers for this year’s CX North America! We are thrilled to be joined by Forrester’s top CX, Marketing and Digital analysts, inspirational thinkers and innovative technology providers. Be sure to check back for future speaker announcements.

Jim Azzouz
Executive Director, Global CX Products & Customer Relations , Ford Motor Company

Jon Cook
CEO, VMLY&R

Catherine Beck
VP, Customer Experience & Analytics, Ameriprise Financial

Rick Parrish
VP, Research Director, Forrester

Melissa Parrish
VP, Group Director, Forrester

Shar VanBoskirk
VP, Principal Analyst, Forrester

Keith Johnston
VP, Group Director, Forrester

James L. McQuivey, PhD
VP, Research Director, Forrester

Sharyn Leaver
Chief Research Officer, Forrester

Brandon Purcell
VP, Principal Analyst, Forrester

Katy Tynan
VP, Principal Analyst, Forrester

David Johnson
Principal Analyst, Forrester

Jonathan Roberts
Analyst, Forrester

Kim Herrington
Senior Analyst, Forrester

Betsy Summers
Principal Analyst, Forrester

Angelina Gennis
Senior Analyst, Forrester

Su Doyle
CX Exec Partner & Sr Analyst, Forrester

Jen Sanning
Executive Partner, Forrester

Judy Weader
Senior Analyst, Forrester

Peter Wannemacher
Principal Analyst, Forrester

Fiona Swerdlow
VP, Research Director, Forrester

Alyson Clarke
Principal Analyst, Forrester

Colleen Fazio
Senior Analyst, Forrester

Jay Pattisall
VP, Principal Analyst, Forrester

Kelsey Chickering
Principal Analyst, Forrester

Tina Moffett
Principal Analyst, Forrester

Mike Proulx
VP, Research Director, Forrester

Gina Bhawalkar
Principal Analyst, Forrester

Ted Schadler
VP, Principal Analyst, Forrester

Chuck Gahun
Principal Analyst, Forrester

Joe Cicman
Senior Analyst, Digital Transformation, Forrester

Dipanjan Chatterjee
Vice President, Principal Analyst, Forrester

Nikhil Lai
Senior Analyst, Forrester

Julie Ask
Vice President, Principal Analyst, Forrester

Christina McAllister
Senior Analyst, Forrester

David Truog
VP, Principal Analyst, Forrester

AJ Joplin
Senior Analyst, Forrester

Sheila Mahoutchian
Senior Analyst, Forrester

Senem Guler Biyikli
Researcher, Forrester

Jessica Liu
Senior Analyst, Forrester

Stephanie Liu
Analyst, Forrester

Zeid Khater
Analyst, Forrester

Pete Jacques
Principal Analyst, Forrester

Audrey Chee-Read
Principal Analyst, Forrester

Rich Saunders
Senior Analyst, Forrester

Joe Stanhope
VP, Principal Analyst, Forrester
Speaking Opportunities
Interested in speaking at a Forrester Event in 2023? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.
Speaking opportunities are open only to brands. If you are a vendor or agency, please contact our Sponsorship team sponsorships@forrester.com to learn how you can get involved in Forrester’s Events.
CX North America · June 13 – 15, 2023 · Nashville & Digital
Gaylord Opryland Resort & Convention Center
2800 Opryland Drive, Nashville, TN 37214