CX
North America

June 7 – 9, 2022  |  Nashville & Digital Experience

Speakers

Meet our speakers for this year’s CX North America! We are thrilled to be joined by Forrester’s top CX, Marketing and Digital analysts, inspirational thinkers and innovative technology providers. Be sure to check back for future speaker announcements.

Amy Smith

Chief Strategy and Impact Officer, TOMS

Ian Trombetta

Senior Vice President - Social, Influencer & Content Marketing, NFL

Stacy Brooks

Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics

Luis Angel-Lalanne

VP, Customer Listening, Global Servicing Group, American Express

Sabrina DeVito

Chief Strategy Officer, Marlette Holdings, Inc.

Josh Ives

Senior Vice President, Customer Operations, FanDuel

Anne Louise Mason

Senior Product Manager, Customer Experience Measurement Product Portfolio, Capital One

Peter ter Weeme

Chief Social Purpose Officer & Vice President, Player Experience, British Columbia Lottery Corporation

Casey Campbell

Managing Director, North America, Gameloft

Jeff Lojko

SVP, CX Transformation, Bank of America

Abhii Parakh

Vice President, Head of Enterprise Experience Design, Prudential Financial

Koley Corte

Head of Client Group Business Transformation, AllianceBernstein

Sharyn Leaver

Chief Research Officer, Forrester

Katy Tynan

Principal Analyst, Forrester

Melissa Parrish

VP, Group Director, Forrester

Anjali Lai

Anjali Lai

Senior Analyst, Forrester

Mike Proulx

VP, Research Director, Forrester

Harley Manning

VP, Research Director, Forrester

Jessica Liu

Senior Analyst, Forrester

Kate Leggett

Vice President, Principal Analyst, Forrester

Julie Ask

Vice President, Principal Analyst, Forrester

Linda Ivy-Rosser

VP, Research Director, Forrester

Dipanjan Chatterjee

Vice President, Principal Analyst, Forrester

Brandon Purcell

VP, Principal Analyst, Forrester

Pete Jacques

Principal Analyst, CX Index, Forrester

Rick Parrish

VP, Research Director, Forrester

Shar VanBoskirk

VP, Principal Analyst, Forrester

Jonathan Roberts

Analyst, Forrester

Su Doyle

CX Exec Partner & Sr Analyst, Forrester

Keith Johnston

VP, Group Director, Forrester

Michelle Yaiser

VP, CX Analytics, Forrester

Jen Sanning

Executive Partner, Forrester

Stephanie Liu

Analyst, Forrester

James L. McQuivey, PhD

VP, Research Director, Forrester

Ian Jacobs

VP, Research Director, Forrester

Emily Collins

VP, Research Director, Forrester

Max Ball

Principal Analyst, Forrester

Judy Weader

Senior Analyst, Forrester

Joanna O'Connell

Vice President, Principal Analyst, Forrester

Tina Moffett

Principal Analyst, Forrester

David Hoffman

, Forrester

Laura Ramos

VP, Principal Analyst, Forrester

David Truog

David Truog

VP, Principal Analyst, Forrester

Mary Pilecki

VP, Principal Analyst, Forrester

Senem Guler Biyikli

Researcher, Forrester

Jay Pattisall

Principal Analyst, Forrester

J.P. Gownder

VP, Principal Analyst, Forrester

Craig Le Clair

Vice President, Principal Analyst, Forrester

David Johnson

Principal Analyst, Forrester

Emily Pfeiffer

Senior Analyst, Forrester

Brendan Witcher

Vice President, Principal Analyst, Forrester

Sucharita Kodali

VP, Principal Analyst, Forrester

Colleen Fazio

Senior Analyst, Forrester

Eric Bellomo

Researcher, Forrester

Kelsey Chickering

Principal Analyst, Forrester

John Bratincevic

Senior Analyst, Forrester

Christina McAllister

Senior Analyst, Forrester

AJ Joplin

Senior Analyst, Forrester

Sara M. Watson

Principal Analyst, Forrester

Cole Walsh

Researcher, Forrester

Jenna Wohead

Director, Certification, Forrester

Patrick Hayes

Product Manager, Certification, Forrester

Alyson Clarke

Principal Analyst, Forrester

Vijay Raghavan

Senior Analyst, Forrester

Ron Rogowski

VP, Executive Partner, Forrester

Alex Stein

Senior Consultant, Forrester

Kara Hoisington

Consultant, Forrester

Speaking Opportunities

Interested in speaking at a Forrester Event in 2022? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.

Speaking opportunities are open only to brands. If you are a vendor or agency, please contact our Sponsorship team sponsorships@forrester.com to learn how you can get involved in Forrester’s Events.

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CX North America · June 7 – 9, 2022 · Nashville & Digital Experience

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