XM Consultant, Momentive

Tom has been supporting enterprises such as Boots, JustEat-Takeaway and the Future Group to build market leading Experience-Management Programmes over the last 4 years. Prior to joining Momentive, Tom worked as an Ecommerce Manager at eve sleep PLC launching the company’s German and Swiss ecommerce shops. Along with setting up some of the companies early experimentation and user research plans he conducted daily conversion rate optimisation analysis to prime the Business for its IPO in March 2017.