CX North America

June 16 – 18  |  Live Virtual Experience

Tomas Odio

Regional Manager Shared Services, BAC Credomatic

Tomás is passionate about innovation. In his 11 years at BAC Credomatic he has led the transformation of contact centers, introducing bold strategies, processes and technology, delighting customers and achieving great efficiency. Currently, he is the Shared Service Front Office Manager leading the centralization of various processes including ITR with great results. Tomás was selected as one of the best employees of the year 2019 for Grupo AVAL. Tomás is an Industrial Engineer and MBA, 6 time marathoner, husband and father of a 5 year old.