CX North America

June 16 – 18  |  Live Virtual Experience

Troy Janisch

VP/Director of the Social Intelligence Team, U.S. Bank

Troy leads the Social Intelligence team at U.S. Bank where he leverages social data to provide real-time insights toward business initiatives, marketing strategies, social engagement, and branding. His team implemented and manages social monitoring, management, and benchmarking tools and strategies that support U.S. Bank and more than 3150 local branches.