For today's digital businesses, identity and access management (IAM) involves far more than just provisioning and enforcing employee access to corporate resources. They now must govern access across a variety of populations, from employees to partners to customers — without affecting experience. And they must protect corporate resources that may or may not live in the cloud while providing users secure access to these resources from a variety of devices. This brief describes 11 ways these factors will change IAM in 2016 and what you should do about it.