Predictions Report

Predictions 2016: Automation Drives Growth

How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything

November 19th, 2015
Amy DeMartine, VP, Research Director
Amy DeMartine VP, Research Director
Andre Kindness, Principal Analyst
Andre Kindness Principal Analyst
Jean-Pierre Garbani, null
Jean-Pierre Garbani
Wolfgang Benkel, null
Wolfgang Benkel
Elinor Klavens, null
Elinor Klavens
Dave Bartoletti, null
Dave Bartoletti
Henry Baltazar, null
Henry Baltazar
Richard Fichera, null
Richard Fichera
Milan Hanson, null
Milan Hanson
With contributors:
Laura Koetzle , Eveline Oehrlich , Megan Doerr , Peggy Dostie

Summary

In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying technology, systems, and processes to win, serve, and retain customers. In 2016, they will take advantage of the maturity of key new elements — from hyperconverged platforms to application performance management (APM) — to accelerate that shift. This brief highlights Forrester's key predictions for I&O leaders for 2016 in four areas and what you should do about them.

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