Videoconferencing (VC) has become a key tool for firms wishing to break down silos between teams as they change their operating models to become more customer-obsessed. But employees frequently aren't able to get videoconferences started quickly, and the wasted time costs businesses millions of dollars every year in lost productivity. Application development and delivery (AD&D) professionals must understand videoconferencing best practices to give their co-workers tools to save time and drive adoption.