Top Trends That Will Shape CIAM In 2018 And Beyond

September 7th, 2017

Merritt Maxim VP, Research Director

Andras Cser Vice President, Principal Analyst

With contributors:

Stephanie Balaouras , Salvatore Schiano , Elsa Pikulik , Peggy Dostie

Summary

Digital businesses must manage, govern, and secure customers' access to systems and data without hurting the customer experience. Customer identity and access management (CIAM) is a compelling solution to this challenge, consisting of techniques, processes, and tools that manage users' digital omnichannel interactions while keeping their data safe from breaches. This report describes the key trends shaping the CIAM landscape and how security and risk (S&R) pros should respond to them.

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