Forrester evaluated leading identity and access management (IAM) vendors across 117 criteria and found that Oracle has established itself as the IAM market Leader due to its solid technology base across the IAM landscape and its compelling, aggressive strategy around what it refers to as application-centric identity. IBM, Sun Microsystems, CA, and Novell are all Strong Performers. They each have some top-notch products, but they also face a few fundamental technological shortcomings across their IAM portfolios; plus, they lack the attention to all the key areas of development and utilization of IAM solutions. BMC Software has failed to keep pace with competitors on functionality, which has hindered market execution, and it is best suited for organizations with a provisioning focus that are already looking to BMC for business service management (BSM) solutions.