Benchmark Report

2024 IT And Digital Services Benchmark, EMEA

May 23rd, 2024
With contributors:
Paul McKay , Christian Prandi , Demi Starks

Implementing digital transformation initiatives can often prove complex and costly for enterprises. By leveraging IT and digital budget benchmarking data, organizations can gain better visibility into their level of investment relative to industry peers. In this report, we examine standardized digital metrics and benchmark data for enterprises across Europe, the Middle East, and Africa with a focus on four key sectors: business services and supplies, diversified financials, healthcare equipment and services, and insurance.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.