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A Day In The Life Of A US Information Worker

A Snapshot Of US Information Worker Devices, Tools, And Activities

September 9, 2009

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Why Read This Report

This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009, a survey of 2,001 US information workers at organizations with 100 or more employees. Use it to separate fact from fiction about how common each tool is in the workforce.

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Table of Contents

  • Desktop Computers Still Anchor Most Employees' Days
  • A Day In The Life Of An Information Worker
  • Email And Word Processing Dominate The Information Workday
  • Few Applications Have Widespread Adoption
  • Supplemental Material

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