A Day In The Life Of A US Information Worker
A Snapshot Of US Information Worker Devices, Tools, And Activities
September 9, 2009
Why Read This Report
This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009, a survey of 2,001 US information workers at organizations with 100 or more employees. Use it to separate fact from fiction about how common each tool is in the workforce.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($2495 USD).Purchase
Also in Collection: State Of US Workforce Technology: Benchmark 2009
The State Of Workforce Technology Adoption: US Benchmark 2009
October 7, 2009 | Ted Schadler
Smartphones And Telecommuting: Workforce Technology Adoption 2009
October 20, 2009 | Ted Schadler
For Gen Y, Mobility Trumps Web 2.0 At Work
November 19, 2009 | Ted Schadler
Harness The Power Of Workforce Personas
December 9, 2009 | Ted Schadler
Table of Contents
- Desktop Computers Still Anchor Most Employees' Days
- A Day In The Life Of An Information Worker
- Email And Word Processing Dominate The Information Workday
- Few Applications Have Widespread Adoption
- Supplemental Material
Notes Versus SharePoint: Which Collaboration Platform Is Right For You?
November 7, 2008 | Rob Koplowitz
Collaboration Needs Will Fuel A Smartphone Surge
January 6, 2010 | Ted Schadler
Embracing Chaos Is Smarter Than Seeking An Elusive Work/Life Balance
March 20, 2009 | Connie Moore