Case Study

A New CIO's 100-Day Plan

Setting The Stage For CIO Success

April 23rd, 2007
LC
Lewis Cardin
With contributors:
Alex Cullen , Lauren Sessions

Summary

When new CIOs start, they have to immediately create momentum and build credibility. High expectations are held by the business community, senior executives, and the IT organization itself — and starting off on the right foot is critical to managing those initial expectations. To manage this initial roller coaster ride, CIOs should create a "First 100-Day Plan." In 2002, Maurice Chénier was a newly appointed CIO for a recently formed IT organization in one of the largest departments in the Canadian federal government, and his experience provides an excellent example of using the "First 100-Day Plan" to build credibility. Now a Director General in the newly formed shared services organization, Chénier attributes much of his success to the creation and execution of the 100-day plan.

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