Save or Share this Report

For Sourcing & Vendor Management Professionals

A Strategic Review Of The Top Five Offshore Vendors

Will The Indian Big Five Deliver Business Value Post Recession?

June 9, 2010


  • By Sudin Apte
  • with Christine Ferrusi Ross,
  • Philipp Karcher

Why Read This Report

While almost the entire tech industry struggled with the recession, many offshore players remained upbeat as they continued growing and in fact increased profitability. Our research shows that new work that is currently coming offshore and that will come offshore in the future will be substantially different in terms of complexity, nature of work, deal and pricing models, and the way it will be delivered to the clients. To cope with this new IT services reality the top five Indian providers recently retooled their strategy. Our analysis, however, shows that most parts of their strategies are similar in nature. Age-old offshore advantages (low cost, labor availability, and quality) are quickly commoditizing, so sourcing professionals should focus on how these players execute their strategy, and more importantly, watch how they are engaging with the clients to deliver the next level of value.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • The Top Indian Companies Weathered The Recession Successfully
  • Offshore Leaders See Opportunities In New Market Segments
  • The Top Five Indians' Strategy Showdown
  • How Do The Top Offshore Firms Rank On Emerging Success Criteria?

  • Validate That Your Provider Can Deliver Business-Aligned Services
  • Related Research Documents