Trends Report

Across All Vertical Industry Groups, The Majority Of SOA Users Are Expanding Its Use

SOA Satisfaction Is High; Usage Patterns Vary By Industry

May 28th, 2009
Randy Heffner, null
Randy Heffner
With contributors:
Alex Cullen , Matt Czarnecki

Summary

Across Forrester's seven vertical industry groups, service-oriented architecture (SOA) penetration ranges from 75% among utilities and telecom enterprises to 49% for public sector enterprises. Current SOA users are, on the whole, satisfied in all verticals — enough that between 52% (public sector) and 65% (services) are expanding their use of SOA. Leading firms — and 10% of services firms —now use SOA on more than 50% of their solution delivery projects. Usage patterns vary, with different verticals leading use of SOA for internal integration, external integration, pure data access, and strategic business transformation, but the bottom line is that SOA is adding strong value across all verticals. In this report, Forrester provides pro forma "stories" that enterprise architects can use to explain why SOA matters in their vertical.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.