Trends Report

Align BAs And Quality Assurance Professionals To Drive Higher Quality — And Happier Customers

August 11th, 2010
Mary Gerush
With contributors:
Phil Murphy , David D'Silva , Adam Knoll


The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes. Organizations are recognizing that quality software has to meet customer expectations and be testable and supportable in production environments. Success in that endeavor requires accurate, understandable requirements and an end-to-end approach to quality assurance (QA). To improve their success rates, companies are beginning to close the gap between business analysts (BAs) and quality assurance analysts by having them work in close alignment, leveraging their unique and complementary skills and focusing on building high-quality applications that deliver business value.

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