Trends Report

Align BAs And Quality Assurance Professionals To Drive Higher Quality — And Happier Customers

Mary Gerush
 and  three contributors
Aug 11, 2010

Summary

The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes. Organizations are recognizing that quality software has to meet customer expectations and be testable and supportable in production environments. Success in that endeavor requires accurate, understandable requirements and an end-to-end approach to quality assurance (QA). To improve their success rates, companies are beginning to close the gap between business analysts (BAs) and quality assurance analysts by having them work in close alignment, leveraging their unique and complementary skills and focusing on building high-quality applications that deliver business value.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).