Trends Report

Answer Five Questions When Selecting A Cloud Collaboration And Productivity Suite

A Buyer's Guide For Microsoft Office 365, Google Apps For Business, And IBM SmartCloud For Social Business

April 16th, 2013
TJ Keitt, null
TJ Keitt
With contributors:
Ted Schadler , Christopher Voce , Rob Koplowitz , Philipp Karcher , Kelsey Murphy

Summary

Over the past two years, Forrester clients have shown great interest in the cloud collaboration and productivity suites Microsoft, Google, and IBM offer: We've fielded more than 150 inquiries on this topic during that period. This market is emerging and changing, so it's not surprising that many of the questions concern getting a basic understanding of these solutions. This report answers the five questions IT leaders must ask when looking at these offerings: 1) Can the offering advance our workplace vision? 2) Does the offering meet our needs? 3) Are organizations like mine using this tool? 4) Can it meet our security and compliance standards? 5) What challenges have organizations faced in the migration? These answers will help IT leaders focus their evaluation on the vendors that best address their needs.

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