Save or Share this Report

For CIOs

Answer Five Questions When Selecting A Cloud Collaboration And Productivity Suite

A Buyer's Guide For Microsoft Office 365, Google Apps For Business, And IBM SmartCloud For Social Business

April 16, 2013

Primary author headshot


Why Read This Report

Over the past two years, Forrester clients have shown great interest in the cloud collaboration and productivity suites Microsoft, Google, and IBM offer: We've fielded more than 150 inquiries on this topic during that period. This market is emerging and changing, so it's not surprising that many of the questions concern getting a basic understanding of these solutions. This report answers the five questions IT leaders must ask when looking at these offerings: 1) Can the offering advance our workplace vision? 2) Does the offering meet our needs? 3) Are organizations like mine using this tool? 4) Can it meet our security and compliance standards? 5) What challenges have organizations faced in the migration? These answers will help IT leaders focus their evaluation on the vendors that best address their needs.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Businesses Seek The Agility That Cloud Collaboration Suites Afford
  • 1. Does The Solution Support My Business' Workplace Vision?
  • 2. Does The Offering Meet My Business' Needs?
  • 3. Do Organizations Like Ours Use This Offering?
  • 4. How Are Organizations Evaluating Security And Compliance?
  • 5. What Challenges Do Clients Face In Transitioning To The Cloud?
  • Supplemental Material
  • Related Research Documents

Recommended Research