Trends Report

Artificial Intelligence Can Finally Unleash Your Business Applications' Creativity

Five Things You Can Do With Cognitive Computing

February 10th, 2015
With contributors:
Leslie Owens , Skip Snow , Sophia Christakis


Ask Siri, "Do you love me?" and she dispassionately replies "Let me get back to you on that." Amusing? Sure. Siri today is a programmed personal assistant to help schedule a meeting. In the future, however, it will learn more about your habits and anticipate your needs. Siri works by 1) translating your speech into text, 2) deciphering the questions, and 3) responding with a human-like answer. It falls within the domain of artificial intelligence (AI), which Forrester defines as the theory and capabilities that strive to mimic human intelligence through experience and learning. AI capabilities include elaborate reasoning models to answer intricate questions and solve complex problems. Enterprise developers are starting to use AI to build cognitive computing systems. This report will help enterprise architecture professionals navigate the AI market landscape, understand how cognitive computing can enhance their business applications, and map how AI technologies may fit (or be retrofitted) in their existing architecture.

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