Save or Share this Report

For Application Development & Delivery Professionals

Banking Of The Future: How Banks Will Use Digital Capabilities To Remain Competitive

Banking In 2030 Will Define Broad Requirements For Banking Applications

February 23, 2015

Primary author headshot


Why Read This Report

Today's banks are concerned about risk, capital, return on equity, business secrets, and customer data. In the past, change has often been slow and longer-term target states have typically been very important. But banks now need to cope with rapidly increasing demand for deep customer insights, a superior customer experience, ubiquitous banking, and financial risk assessment. Individual banks will react with short-term tactical changes, but the changing landscape will also cause a longer-term shift in how the industry serves its customers. Application development and delivery (AD&D) leaders need to know what the banking industry will look like in the long run in order to better position their firms for the future and avoid creating unnecessary roadblocks on the journey. This report highlights key findings from Forrester's interviews with AD&D and business leaders in banks around the globe, provides our view of banking of the future, and defines an extended set of requirements for future banking platforms.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • It Is The Best Of Times, It Is The Worst Of Times
  • A Largely Conservative Industry Needs To Prepare For Change
  • Banking in 2030 Will Impose Broader Banking Platform Requirements

  • Banking In 2030 Will Require Hyperflexible Architectures
  • Related Research Documents

Recommended Research