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For Application Development & Delivery Professionals

Banking Of The Future: How Banks Will Use Digital Capabilities To Remain Competitive

Banking In 2030 Will Define Broad Requirements For Banking Applications

February 23, 2015

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Why Read This Report

Today's banks are concerned about risk, capital, return on equity, business secrets, and customer data. In the past, change has often been slow and longer-term target states have typically been very important. But banks now need to cope with rapidly increasing demand for deep customer insights, a superior customer experience, ubiquitous banking, and financial risk assessment. Individual banks will react with short-term tactical changes, but the changing landscape will also cause a longer-term shift in how the industry serves its customers. Application development and delivery (AD&D) leaders need to know what the banking industry will look like in the long run in order to better position their firms for the future and avoid creating unnecessary roadblocks on the journey. This report highlights key findings from Forrester's interviews with AD&D and business leaders in banks around the globe, provides our view of banking of the future, and defines an extended set of requirements for future banking platforms.

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Table of Contents

  • It Is The Best Of Times, It Is The Worst Of Times
  • A Largely Conservative Industry Needs To Prepare For Change
  • Banking in 2030 Will Impose Broader Banking Platform Requirements
  • WHAT IT MEANS

  • Banking In 2030 Will Require Hyperflexible Architectures
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