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For Infrastructure & Operations Professionals

Be Aware Of These Sourcing Trends For Managed Services And Cloud

Road Map: The Cloud Computing Playbook

December 11, 2018

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This is the Road Map report in The Cloud Computing Playbook For 2019.

Why Read This Brief

As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been percolating for several years. Governance strategies will also evolve to succeed in increasingly diverse multisourcing scenarios. Innovation and continuous improvement are essential topics in the changing market of managed technical services. This report informs I&O teams about key sourcing trends. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're updating it now to reflect our latest research on sourcing strategy in the era of development and operations (DevOps) and the cloud.

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