Trends Report

Benchmark The Performance Of Your Business Continuity Program

September 10th, 2012
Rachel A. Dines, null
Rachel A. Dines
With contributors:
Doug Washburn , Claire O'Malley

Summary

. Specific benchmarks include the adoption of formal and ongoing BC management programs, the frequency of business impact analysis (BIA) and risk assessments (RAs), the scope of BC plans, the frequency and type of testing, and lessons learned from BC plan invocations. I&O leaders should use the benchmarks to adjust and improve their BC strategy and subsequent people, process, and technology investments.

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