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For CIOs

Benchmarking Your Collaboration Strategy

November 24, 2009

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Why Read This Report

A companywide collaboration strategy was once a nice-to-have. No more. Even in the current economic climate, 37% of organizations surveyed in Forrester's Q4 2008 enterprise and SMB software survey consider implementing a collaboration strategy important in 2009. Two broad trends are driving this: 1) There's a critical need to drive information worker efficiency and to manage the unstructured content artifacts they produce; and 2) while the value of improved collaboration is clear, the path to success has become more complex. Navigating the organizational and technical challenges that can inhibit success requires a structured approach. To that end, Forrester has developed a tool-based methodology to add a structured input to the development of an enterprise collaboration strategy.

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Table of Contents

  • Collaboration Is Hot. Why Now?
  • Why You Need A Collaboration Strategy
  • Forrester's Collaboration Strategy Assessment Methodology
  • RECOMMENDATIONS

  • Apply Rigor To The Development Of Your Collaboration Strategy
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