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For CIOs

Best Practices For A Customer-Obsessed Tech Transformation In Government

Drive Customer Centricity With An Adaptive Approach To Technology Management

September 24, 2020

Why Read This Report

Technology transformation is a fundamental pillar for reforming the overall workings of government. Government priorities of more citizen engagement, improved government productivity, and higher economic growth all depend on digital technology. Technology transformation will enable them to do more with fewer investments. This report helps government CIOs devise their strategy for technology transformation as the basis for enabling customer-centric solutions.

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Table of Contents

  • Technology Transformation Has To Be Customer Obsessed
  • Best Practices For Customer-Obsessed Government
  • Supplemental Material
  • Related Research Documents

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