Save or Share this Report

For Application Development & Delivery Professionals

Best Practices: Your Ten-Step Program To Improve Requirements And Deliver Better Software

February 3, 2010


  • By Mary Gerush
  • with Mike Gilpin,
  • Mike Gualtieri,
  • Dave West,
  • Tom Grant, Ph.D.,
  • David D'Silva

Why Read This Report

High-quality software requirements sit at the foundation of good software deliverables — those that meet business needs, satisfy customers, and fit into existing technology architectures. Yet many organizations haven't invested much (if at all) in their business analysts' development or requirements practices. If your organization is among these many, it's time to begin a requirements improvement journey. You can't afford not to do it, and a wealth of resources exists: research, educational materials, tools, and communities. Start by educating yourself and your organization on the importance of good software requirements and the cost of poor ones and teaching your business analysts what it takes to define and manage requirements well. Finally, adopt and adapt 10 requirements best practices that we've gleaned from research and discussion with enterprises, vendors, and industry thought leaders. Through improved requirements, you will make better use of scarce resources and satisfy — and perhaps even delight — your organization's employees and customers.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Tools And Templates

Models and Calculators

calculator icon
  • Business Analysts Use A Variety Of Tools, But Microsoft Office Still Rules

Table of Contents

  • Mediocre Requirements Cost Organizations Time, Money, And Market Share
  • Best Demonstrated Practices In Requirements Definition And Management

  • Say "Yes" To Better Software: Start Your Ten-Step Program Today
  • Supplemental Material
  • Related Research Documents

Recommended Research