Skip to main content

Save or Share this Report

For CIOs

Brief: Drive Digital Service Transparency And Efficiency With Data And Analytics

The US Digital Services Playbook Series

January 8, 2015


Why Read This Brief

In August 2014, the White House announced the creation of the US Digital Service, which promptly released a US Digital Services Playbook. This playbook, which spans the fields of customer experience, digital governance, application development and operations, and data and analytics, provides federal CIOs a modern and reliable approach to improving federal digital services. In this report — the fifth in our series on the new federal playbook — we offer CIOs guidance for implementing and improving upon plays 12 and13, which focus on data and analytics.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($395 USD).


Recommended Research