Save or Share this Report

For CIOs

Brief: Is Building Industry Cloud Ecosystems

A New Industry Initiative Will Extend Its Partner Ecosystem

May 5, 2014


Why Read This Report

Recently, made a major announcement that it will formally develop and expand its solution footprint into six industries — financial services/insurance, healthcare/life sciences, retail/consumer products, communications/media, public sector, and automotive/manufacturing. Working with current and new development partners, the company aims to take its software-as-a-service-based ecosystem model and become a "systems of engagement" software provider to those industries. Forrester believes that with this announcement, signals the start of a second wave of software-as-a-service (SaaS) adoption that will affect the structure of the technology services industry as well as businesses' and tech management's legacy migration and systems of engagement deployment strategies. The announcement is another example of how SaaS-based solutions become the starting point for industry cloud ecosystems where software, services, processes, and sometimes data are shared among a network of industry participants.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research