Report

Brief: Six Ways To Add Speed And Scale To Customer Insights

May 17th, 2016
With Contributors:
John Dalton
Deanna Laufer
and Kara Hartig

Summary

Customer research through surveys and qualitative studies is the most common approach to learn more about customers. However, these efforts can be time-intensive and expensive. This report describes fast and scalable ways for customer experience (CX) prof

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