Best Practice Report

Bring Your Applications Management Services Into Your Digital Future

Harness AMS Spending To Support Digital Transformation

April 5th, 2016
Bill Martorelli, Principal Analyst
Bill Martorelli Principal Analyst
With contributors:
Laura Koetzle , Amy DeMartine , Kurt Bittner , Eveline Oehrlich , Vanessa Wegner

Summary

Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get more value out of AMS spending? Sourcing and vendor management (SVM) professionals must repurpose AMS spending from keeping the lights on to achieving business value and accelerating their digital journey. This report describes AMS's emerging role in digital transformation and gives SVM pros a blueprint for getting business value out of AMS investments.

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