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For CIOs

Business Resilience As A Competitive Advantage

April 6, 2021

Why Read This Report

Resilient firms dynamically react to a sudden event or crisis regardless of whether they had foreseen it as being a risk. These firms understand the specifics of a crisis, already have a practiced response, and use situational awareness during a crisis to actually seek new opportunities. These capabilities are not a coincidence but the result of an effective business resilience foundation. Read this report to understand the seven pillars your firm must master to create business resilience as a competitive advantage.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

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