Buyer Role Profile: VP Of Customer Service

May 31st, 2013

Norbert Kriebel

Scott Santucci

With contributors:

Bradford Holmes , Tyler Otte

Summary

This report is designed to give professionals in sales enablement an introduction to the VP of customer service role as well as an overview of the general concerns facing people in this position. The information in this report can be used to refine how professionals in sales enablement create specific messaging, develop tools, and define the right selling skills to have effective conversations with the VP of customer service role.

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