Trend Report

CXNYC 2017: The Breakaway CX Opportunity

The Brightest Highlights From Forrester's 2017 Customer Experience Forum In New York

David Truog
and
Oct 12, 2017  

Summary

After each of the Forum events that Forrester produces for customer experience (CX) professionals every year around the world, we ask attendees which sessions and themes were the most valuable. This report provides a snapshot of the brightest highlights at our CXNYC 2017 Forum in New York.

Log in to continue reading

Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).