Case Study: A North American Energy Company Presents The Carrot, Not The Stick, Of PIM
March 11, 2010
Why Read This Report
A North American energy company recently faced a serious challenge — it could not successfully pass Federal Energy Regulatory Commission (FERC)/North American Electric Reliability Corporation (NERC) and Sarbanes-Oxley (SOX) compliance audits because of the way it managed privileged users. Its manual PIM processes didn't scale. System administrators (SAs) spent a great deal of time locating, verifying, and changing administrative passwords manually for hundreds of systems. The company had to do something, so it decided to implement an automated privileged identity management (PIM) solution. The implementation was a success, in large part because the company overcame organizational resistance by recruiting technologically savvy SAs to provide feedback on policies and champion the rollout with peers. As a result, the PIM solution has not only reduced risk associated with the once manual PIM processes, but it has improved system administration and achieved regulatory compliance in understanding how it assigns and practices access to its sensitive systems.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Best Practices: Enterprise Role Management
September 30, 2008 | Andras Cser
Zero Trust Security Metrics That Matter To The Business
February 9, 2017 | Stephanie Balaouras
Critical Questions To Ask Your Privileged Identity Management Solution Provider
September 9, 2014 | Andras Cser