Case Study

Case Study: Georgia Technology Authority Transforms Into An Agile Service Provider

February 7th, 2018
Eveline Oehrlich, null
Eveline Oehrlich
With contributors:
Stephanie Balaouras , Aaron Kinch , Kara Hartig

Summary

The need for more agility in the world of infrastructure and operations (I&O) demands leaders transform their current service and operating model. To sustain excellent service quality at a competitive price, Georgia's Technology Authority (GTA) needed to change to achieve greater business alignment for faster time-to-market. This case study describes GTA's journey of becoming an agile service provider of infrastructure services for the State of Georgia.

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