Case Study

Case Study: IOR Transformed To Increase Business Agility

Pragmatic Adoption Of SOA, Agile, Open Source, And Cultural Change Tactics Yielded Improved Business-IT Relationships And A More-Agile Organization

January 12th, 2012
Diego Lo Giudice, Vice President, Principal Analyst
Diego Lo Giudice Vice President, Principal Analyst
With contributor:
Phil Murphy

Summary

The Vatican Bank, or Istituto per le Opere di Religione (IOR), transformed its application development and delivery organization over a three-year period to become: 1) agile — to respond to high-pressure business demands; 2) flexible — to quickly integrate new business functions; 3) customer-focused — to improve the experiences of its customer base; and 4) less dependent on brittle, siloed, legacy applications. How? It used the right mix of technology and process choices to enable business and IT change while continuously meeting customers' service-level agreements (SLAs). Over the next three years, IOR plans to complete its technology and application modernization and strengthen its IT governance.

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