Case Study

Case Study: Improving Healthcare IT With Streamlined Access To Clinical Applications

How One Healthcare Provider Improved The End User Experience Of 1,500 Physicians

October 6th, 2010
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
With contributors:
Stephanie Balaouras , Lindsey Coit

Summary

In today's healthcare environment, physicians must access a wide array of IT applications to provide quality patient care. Because of the growing number of both on-premises and SaaS-based applications, it's critical to provide physicians and other medical staff with a streamlined experience. You don't want them to waste their valuable time remembering passwords and logging in to individual applications one at a time. One healthcare provider understood the value and importance of single sign-on but needed to find the most cost-effective solution. Traditional Web single sign-on (Web SSO) solutions turned out to be too expensive for an environment with a small, fluctuating base of 1,500 to 2,000 users. Instead, the provider opted to use a pay-as-you-go authentication portal that it implemented on-premises but plans to move into the cloud soon. As a result, the provider has succeeded in providing a single sign-on experience at a far more reasonable cost than Web SSO.

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