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For CIOs

Case Study: India's Income Tax Department Uses Blockchain To Simplify Tax Processes

January 30, 2020

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Why Read This Report

Tax compliance is key to an economy, but most countries struggle with complex tax environments due to a multitude of stakeholders and labyrinthine policy evolution. To promote compliance, tax authorities must make their services easy to use, equitable, transparent, and consistently enforced. India's Income Tax Department (ITD) decided to use a blockchain-based solution to improve its tax processes. Its experience envisioning and building solutions for all stakeholders provides valuable lessons to CIOs who are considering using distributed ledger technology (DLT).

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Table of Contents

  • The Indian Government Is On A Digitization Spree
  • Situation: ITD Needed To Keep Pace With Rising Citizen Expectations
  • Approach: A Blockchain Solution With A Long-Term Vision
  • Results: Banks Are On Board; Ecosystem Partners Are Showing Interest
  • Next Steps: Expand The Network To Support End-To-End Use Cases
  • Recommendations

  • Clear Justification And Partnering Hold The Key
  • Supplemental Material
  • Related Research Documents

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