Case Study: Intel Implements People As The New Perimeter To Mitigate Social Computing Risks
December 9, 2009
Why Read This Report
Intel, a large global technology provider, has more than 86,000 employees worldwide. It's only natural that, working for a technology provider, Intel's employees are generally ahead of the curve in adopting new technologies such as social media and Web 2.0. But for Intel's chief information security officer (CISO), Malcolm Harkins, this tech-savvy user base introduces a new challenge: mitigate the risks while still empowering users to embrace and experiment with Social Computing. To mitigate these risks, Harkins did three things: 1) built a research team to investigate threats and determine the business impact to Intel; 2) empowered people as the first line of defense by keeping them constantly aware of threats; and 3) layered on top process and technology controls to help secure its social platform architecture. As a result, Intel has increased employee satisfaction and productivity while improving the company's top line.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
For Gen Y, Mobility Trumps Web 2.0 At Work
November 19, 2009 | Ted Schadler
Market Overview: Client Management Suites
July 29, 2009 | Natalie Lambert
Create A Benchmark Strategy For Your Enterprise Collaboration Technology
February 15, 2017 | Art Schoeller