Report

Case Study: Ping An Group's Future-Fit Technology Strategy Drives Customer Obsession

May 27th, 2021
With
Han Bao
and Bill Nagel

Summary

Ping An Insurance, a leading financial services firm and member of the Fortune Global 500, developed a future-fit technology strategy to accelerate customer obsession. To do this, it established foundational technology platforms, used common practices to

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.