Case Study: Vodafone UK Uses Business Continuity As A Competitive Advantage
October 8, 2008
Why Read This Report
In the highly competitive and regulated industry of mobile communications, business continuity preparedness is critical to ensuring the continuous availability of the wireless services and to bringing new services to market as quickly as possible. Vodafone UK already had a solid approach to business continuity preparedness and ongoing management, but the company wanted to assess itself relative to industry best practices as well as determine a way it could more quickly comply with requests from customers and regulatory authorities for proof of preparedness. Vodafone UK decided to certify to the new British Standards Institution's certification for business continuity management, BS 25999. As a result of certification, Vodafone UK has taken a much more holistic approach to ensuring the continuity of a critical wireless service. And as the first mobile operator to be certified, it has gained a competitive advantage with customers such as financial institutions that need assurances from key partners of their preparedness.
Already a Client?
Log in to read this document.
Become a Forrester Client
Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013
February 15, 2013 | Rachel A. Dines
Join Forces Across IT And The Business For A Successful BT Resiliency Program
January 31, 2013 | Rachel A. Dines
TechRadar™ For Risk Management Professionals: GRC, Q4 2012
December 5, 2012 | Christopher McClean