Case Study: Haier Builds An Adaptive Enterprise

How A Global Manufacturer Delivers Future-Focused Customer Obsession
June 12th, 2020
With Contributors:
Han Bao
and Bill Nagel


Customer-obsessed firms are winning today — but applying the methods that put them in this position doesn't assure their future success. To increase their chances of success, firms must embrace an adaptive strategy, reconfiguring their underlying business

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