Centralizing Your Strategy For Telecom Sourcing Simplifies Contracting And Vendor Management
March 23, 2010
Why Read This Report
Defining a centralized IT strategy for telecom services sourcing helps firms with distributed organizations simplify and streamline the contracting process. It involves establishing common practices for qualifying vendors to submit proposals; defining and weighting provider selection criteria; establishing contract reference terms and conditions and SLAs; and creating metrics or scorecards to use for vendor management. Regardless of the organizational structure of your firm, and even if some telecom services are purchased locally or separately by business units or affiliates, sharing a common set of baseline sourcing templates and policies will reduce administrative burden and other resources required for managing each step of the acquisition cycle. To ensure compliance it's essential to communicate the strategy to executives with contract authority for telecom. During periodic strategy reviews, executives also should be asked for feedback and suggestions. Together these measures will lead to better contracts, potentially easier and faster contracting, and improved contract governance and vendor management.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
How New Workspaces Catalyze Developers' Innovation, Collaboration, And Cultural Change
May 13, 2016 | Amanda LeClair
The New Organizational Requirements For Sourcing Digital Solutions
February 14, 2014 | Liz Herbert
TechRadar™: Software-As-A-Service, Q1 2014
January 7, 2014 | Liz Herbert