Check Your Software License Agreement For These Common Flaws
Technology-Savvy Buyers Can Spot Contract Gaps That Lawyers Will Miss
December 5, 2008
Why Read This Report
When working with individual clients, Forrester sees many software license agreements that are not fit for the intended purpose. Some common problems: the contracts fail to explain clearly what the buyer has to measure to stay compliant, place unreasonable restrictions on usage and/or deployment, and rely on terminology that will soon be obsolete, if it isn't already. These flaws result in audit problems, unexpected software costs, and sometimes legal disputes. From this experience, we have identified the most frequent causes of later trouble. Why so many problems? Legal terms that software vendors have used for decades have failed to evolve with technology. But software sourcing professionals can reduce the chance of later contractual arguments if they address these issues while they have the chance — in the first negotiation.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase