Data Overview Report

Data Insight: PFM Tool Users Prove A Valuable Audience

A Technographics® Data Deliverable

November 9th, 2012
Gina Fleming, null
Gina Fleming
With contributors:
Reineke Reitsma , Rebecca Smith , Anjali Lai

Summary

The majority of US online consumers are either currently leveraging the Internet for personal financial management (PFM) or are interested in doing so. Customers who manage their finances through PFM tools tend to be wealthier and more highly educated than the average US consumer; they therefore represent a valuable audience for banks to focus on. Companies can help consumers overcome barriers to PFM tool adoption by educating their customers, highlighting the advantages of PFM tools, and providing instructions on how to use PFM features.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.