Deciding Whether Or Not To Use A Portal Platform
More Than One In Four Firms Are Considering Or Piloting Portals In 2009
June 18, 2009
Why Read This Report
It's hard to believe that portals continue to capture such a large amount of investment after 10 years. After all, most products are well beyond version six, and the term "portal" itself often inspires confusion and angst among businesspeople. But Forrester's Enterprise and SMB Software Survey, North America and Europe, Q4 2008, shows strong interest in implementing and upgrading portals in 2009. What's driving it? Forrester believes that two business priorities dominate the rationale for this investment: reducing IT costs and delivering customer experiences on public Web sites. Yet the decision today is different than the decision 10 years ago. This report looks at more than four years of client inquiries and vendor briefings about portals and shares key factors to consider when deciding whether to use a portal platform.
Already a Client?
Log in to read this document.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.
This report is available for individual purchase ($499 USD).Purchase
Table of Contents
- Enterprises Make Portals A Priority In 2009
- How Do You Decide If A Portal Product Is Right For Your Project?
- Decide Whether Or Not To Implement Portal Technology
- Related Research Documents
HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology
September 24, 2010 | Paul D. Hamerman
HR/HCM Applications 2008: Best-Of-Breed Solutions Make A Comeback
January 7, 2008 | Paul D. Hamerman
The Forrester Wave™: Database Auditing And Real-Time Protection, Q2 2011
May 6, 2011 | Noel Yuhanna