Roadmap Report

Design Your Digital Store Blueprint For Customer Impact

Roadmap: The Digital Store Playbook

Scott Compton
 and  three contributors
Sep 17, 2021

Summary

The store is changing rapidly as new technologies appear, older technologies evolve, and others become mainstream, including curbside delivery and contactless payments. The problem for retailers: Which of the many available digital store technologies should you invest in? Ultimately, digital store transformation must map to the needs of your customers and store associates. This report examines how retail executives and digital business professionals must construct and prioritize their digital store roadmap to execute on this transformation.

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