Case Study

Digital Transformation Case Studies: How 23 Companies Redesigned Their Business

Examine Other Industries’ Innovation Methods To Inform Your Transformation Strategy

August 27th, 2018
With contributors:
Stephen Powers , Erin Sellers , Kara Hartig

Summary

Business leaders in every industry are launching initiatives to digitally transform their business. The task is daunting and has no clear path to success. Digital transformation is complex. Successful firms cut through the chaos by rooting transformation in delivering great digital experiences. Explore these 23 case studies — highlighting firms in financial services, retail and distribution, B2B, telco and utilities, as well as media and education — to learn how other companies innovated their approaches to digital transformation.

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