Trends Report

Embrace Modern Management To Improve Employee Experience

Move From Patches To Productivity: Modern Management Will Transform The Role Of Desktop Admins

September 9th, 2019
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
With contributors:
Renee Taylor-Huot , Christopher Voce , Diane Lynch

Summary

The processes and technologies that infrastructure and operations (I&O) teams use today to manage employee devices and apps are undergoing an evolution. The old highly manual, PC-centric process is giving way to a new approach, known as modern management, to help automate traditional PC management and refocus I&O teams on what matters most: creating productive technology experiences for employees. This report introduces modern management and offers practical step-by-step guidance on how to embrace it to improve employee experience (EX) at your organization.

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