Save or Share this Report

For Infrastructure & Operations Professionals

Engineer Your Technology Environment To Improve Employee Productivity And Flow

Landscape: The Workforce Enablement Playbook

December 15, 2017

Primary author headshot

Authors

Playbook icon

This is the Landscape report in The Workforce Enablement Playbook For 2018.

Why Read This Report

Your company is underperforming its potential because your technology is creating new sources of friction and making it difficult for employees to perform at their best. Infrastructure and operations (I&O) leaders can reverse this trend by engineering a technology environment that fosters productivity and top performance. This report explains the science behind top performance, reveals damaging yet often overlooked sources of technology friction, and shows you how to use these insights to restore top performance. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. In this edition, we have included the most recent data available and expanded our focus on enabling flow.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Your Workforce Technology Approach Is Holding Your Company Back
  • Get To Know Flow
  • Your Technology Is Killing Flow
  • Autonomy, Mastery, And Purpose Are The Ingredients To Flow
  • How You Can Fix The Productivity Problem
  • Recommendations

  • Human Science Will Redefine Knowledge Work
  • What It Means

  • Flow Will Redefine The Employee Experience
  • Supplemental Material
  • Related Research Documents

Recommended Research