Best Practice Report

Enterprise BI Survey Q&A: BI Professionals Recognize The Need To Focus Beyond Tools

Forrester's Perspective On BI Survey Client Responses

March 17th, 2009
Boris Evelson, Vice President, Principal Analyst
Boris Evelson Vice President, Principal Analyst
Rob Karel, null
Rob Karel
With contributors:
Norman Nicolson , Peter Schmidt , Connie Moore

Summary

Business intelligence (BI) remains a top priority for many enterprises, but delivering successful BI capabilities goes far beyond just the tools and enabling technologies. Historically, foundational BI best practices in data governance, data quality management, and the adoption of BI solutions centers have either been ignored or deemed as only "nice to have" relative to the focus on technology implementation. To gauge the current maturity of the adoption of these best practices, In August 2008, Forrester surveyed 82 business intelligence (BI) practitioners. The survey results provide an optimistic signal that IT professionals charged with delivering BI capabilities understand the need to prioritize these organizational and process-centric best practices as the critical path to delivering business value through BI.

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