Save or Share this Report

For Sourcing & Vendor Management Professionals

Evaluating Your Outsourcing Supplier's Cloud Strategy

March 25, 2011

Primary author headshot


Why Read This Report

Outsourcing customers are eager to benefit from advances in flexibility and cost effectiveness made possible by cloud capabilities, and suppliers of outsourcing services are eager to deliver them. Cloud capabilities are now at the top of the agenda for investment in service improvements for outsourcing suppliers. However, visions of future cloud services by the major outsourcing suppliers remain a work in progress, both practical and aspirational in nature. Meanwhile, cloud-oriented capabilities increasingly influence outsourcing transactions, although most remain little changed at their core. While the positioning runs hot and heavy and the prospect of "cloudwashing" remains ever present, cloud strategies from major providers can already deliver value. Sourcing and vendor management professionals should evaluate their supplier's intentions and state of existing offerings to gauge their suitability for cloud-based service delivery.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Tools And Templates

Best Practice Assessments

best practices icon
  • Sample Cloud Strategy Scoring Framework

Recommended Research